Slovenská sporiteľňa provided finance and operating leasing services since 2003 via the MARK system, which prohibited any further development due to the technology used. The need to automate manual processes, reduce error rate, speed up services provided to customers and improve their quality led Slovenská sporiteľňa to the decision to replace the existing system with a sustainable and modern solution with functionalities that digitally transform the bank's operating and finance leasing tasks while also meeting the high security requirements of the banking sector.
Course of implementation
The project started in June 2018 and took a total of 9 months to complete. The team of consultants and developers worked under the baton of a project manager directly in Slovenská sporiteľňa.
The project was organised using a waterfall approach (Microsoft Sure Step) with direct involvement of key users of SLSP in the realisation of analysis and design of the solution. Nearly 2 000 contracts were migrated. Due to the client's acquisition activities, the project was changed on the go to include the migration of an additional 1500 contracts. The resulting rearranging of priorities and completion of the project by the agreed deadline was no small challenge, but one that was successfully overcome in cooperation with the client.
The OneCore solution
OneCore expands the standard functionalities of ERP system Microsoft Dynamics 365 Business Central (previously Microsoft Dynamics NAV) with everything a leasing and credit company requires. In this project we implemented the following modules:
- CRM / address book
- Calculation, contract
- Service
- Insurance
- Finance
- Penalisation
- Debt collection
- Ordinary termination of contract
